S99may believes that online gaming should be a source of entertainment, not a burden. We provide a range of tools and resources to help Malaysian players have fun while staying fully in control.
This game is for users aged 18 and above only
Responsible gaming means playing within your means — in terms of time, money, and emotions. At s99may, we don't just provide the best gaming experience for Malaysian players; we also ensure every member has access to tools that help them stay aware and in control while enjoying Slots, Live Casino, poker, Sports Betting on the Malaysia Super League, EPL, badminton, and e-sports.
Online games like slots and table games can be a great source of entertainment when enjoyed the right way. However, when gambling starts to interfere with daily life, personal relationships, or finances, that is a sign that help may be needed. s99may is here to help you recognise the early warning signs and take the right steps before things escalate.
s99may's Core Principles: Gambling should be entertainment — not a way to earn income, relieve stress, or solve financial problems. If you find yourself playing for these reasons, please contact the s99may support team immediately.
Six key tools we provide to help Malaysian players enjoy a safer, more controlled gaming experience
Set your own deposit limit in MYR — whether daily, weekly, or monthly — to ensure you never spend more than you can afford. Limits can be set from as little as RM50 up to an amount of your choosing. Reductions to your limit take effect immediately, while increases are subject to a 7-day waiting period.
Set a time limit for each gaming session at s99may. As your set time approaches, the system will send you an alert. Once the time limit is reached, you will be automatically logged out of your session. This helps you avoid extended play that could affect your productivity and daily life.
If you feel you need a break from the s99may platform, you can apply for self-exclusion for a period of 1 week, 1 month, 3 months, 6 months, or a full year. During this period, access to your account will be fully blocked. This option can also be made permanent if you require an open-ended suspension.
S99may provides detailed activity statements showing your betting history, total amount spent in MYR, winnings, losses, and time spent playing. Review these statements regularly to get a clear picture of your gaming habits and their financial impact on your personal budget.
Unlike self-exclusion, a cool-off period lets you take a break of 24 hours, 48 hours, or 7 days without fully closing your account. During this time, you will not be able to make deposits or play on s99may. This is ideal when you are feeling overwhelmed or simply need time to reflect on your gaming habits.
S99may sends automatic notifications when you are approaching your set deposit or time limits. Our system will also flag alerts if your play patterns show signs of concern, such as a sudden increase in deposit amounts via Touch 'n Go, DuitNow, or FPX within a short period.
Many Malaysian players don't realise they may have a gambling problem until things have already gotten serious. Learn to recognise these early warning signs and take action before they affect your life:
Feeling the need to bet with increasingly larger amounts of money to get the same level of excitement as before.
Constantly thinking about gambling — planning your next bet, reliving past wins, or looking for ways to get money to gamble.
Repeatedly trying to cut back or stop gambling without success, and feeling restless or irritable when unable to play.
Using gambling as an escape from problems, work stress, low moods, or troubled relationships.
Continuing to play in an attempt to recover lost money — a dangerous "chasing losses" behaviour.
Lying to family members, friends, or your employer about your gambling activity or the amount of money spent.
Using rent, bill payments, or money meant for essentials to gamble, or borrowing money from others to keep playing.
Relationships with family and close ones becoming strained or distant due to increasingly uncontrolled gambling habits.
If you identify 3 or more of the signs above in yourself, please contact the s99may support team immediately or use the self-exclusion tool in your account. Help is here for you.
Answer these quick questions to assess your gambling risk level. This is not a medical diagnosis — it is simply an early self-awareness guide.
Simple steps to access and activate your gaming control tools
Go to s99may.com and log in to your account using your username and password. If you do not have an account yet, register first — it is free and takes less than 2 minutes.
Click on your profile icon at the top right of the screen and select "Account Settings" or "Responsible Gaming" from the dropdown menu that appears.
Select the control tool you want — deposit limits in MYR, session time limits, a cool-off period, or self-exclusion. Each tool comes with clear instructions in Malay.
Confirm your selection and the tool will be activated immediately. For self-exclusion, you will receive a confirmation email. Contact 24/7 support if you need assistance during this process.
Responsible gaming is not just a slogan at s99may — it is central to how we operate. Here is an overview of our ongoing efforts to ensure the s99may platform remains a safe and enjoyable environment for all Malaysian players.
Strict Age Verification: All new members are required to complete a strict age verification and KYC process before making their first deposit.
No Credit for Gambling: s99may does not offer any form of credit or loans to members for gambling purposes. All deposits must be funded from your own personal funds.
Ongoing Staff Training: All s99may customer support staff are trained to identify and assist members who may need responsible gaming support.
Proactive Monitoring: The s99may system automatically monitors play patterns and reaches out to members showing signs of concern before the situation worsens.
S99may offers a premier experience across slots, Live Casino, poker, Sports Betting, and more — all designed to be enjoyed responsibly. Register today and experience online entertainment that is safe, transparent, and fun.