S99may is fully committed to protecting the privacy and personal data of every member in Malaysia. This Privacy Policy clearly explains how we collect, use, store and safeguard your information.
Six core pillars underpinning the protection of your personal data on the s99may platform
All personal data and financial transactions on s99may are protected by industry-standard 256-bit SSL encryption. This means that any information you submit to us — including card details, account numbers, and passwords — is kept safe from unauthorised parties at all times.
S99may has never sold, rented, or transferred members' personal data to any third party for marketing or other commercial purposes, and never will. Your data belongs to you, and we use it solely for the purposes stated in this Privacy Policy.
S99may operates with complete transparency. We clearly explain every type of data collected, why it is collected and how it is used. You have the right to know exactly what happens to your personal information at all times.
As an s99may member, you have the full right to access, correct, delete, or transfer your personal data at any time. Contact our support team and we will assist you within the stipulated timeframe at no additional charge.
S99may uses cookies to enhance your experience on our platform. You have the option to manage your cookie settings through your browser. We ensure that our use of cookies complies with industry best practices and does not compromise your privacy.
S99may is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices align with Malaysian legal requirements to ensure your rights as a user are fully protected.
Important: This s99may Privacy Policy explains how we handle your personal data as a member of the s99may platform in Malaysia. By using the s99may platform, you agree to the collection and use of data as described in this document. Please read it carefully.
S99may ("we", "Platform") values the privacy of every member who registers and uses our services. This Privacy Policy was established in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
This s99may Privacy Policy applies to all personal information collected through the s99may website at s99may.com, mobile app (if available), email communications, Live Chat, and all other interaction channels between you and the s99may platform.
We understand that as a Malaysian player using an online betting platform, trust and security are your top priorities. That is why s99may continually invests in the latest technology and procedures to ensure your personal data is protected at all times.
S99may collects your personal information through several means — directly from you, automatically as you use the platform, and from legitimate third-party sources. The types of data we collect include:
| Data Category | Information Type | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, national identity card number or passport number | Registration form & KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Registration form |
| Financial Data | Bank account details, e-wallet information (Touch 'n Go, DuitNow, GrabPay), transaction history in MYR | Deposit & withdrawal process |
| Technical Data | IP address, browser type, device type, operating system, access logs | Automatically during use |
| Gaming Data | Betting history, games played, wins and losses | Automatically during gameplay |
| Communication Data | Correspondence with customer support, feedback, and complaints | Email and Live Chat |
Note: s99may does not collect sensitive information such as medical data, religious beliefs, political views, or biometric data unless specifically required for identity verification or applicable legal compliance purposes.
S99may uses the personal data collected solely for the following purposes. We will not use your data for any other purpose without obtaining your consent first:
S99may does not sell or rent your personal data to any third party. However, in certain limited circumstances, we may share your data with the following parties:
s99may's Commitment: All third parties we work with are bound by strict confidentiality agreements and are required to uphold the same data protection standards as s99may. We only share data that is strictly necessary for the stated purpose.
S99may takes a multi-layered approach to protecting the personal data of all our Malaysian members. The technical and organisational security measures we have in place include:
While s99may takes all reasonable precautions, no security system is entirely foolproof. We encourage you to use a strong, unique password for your s99may account and never share your login credentials with anyone.
S99may uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the s99may website. The types of cookies we use include:
You can manage or delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of some s99may platform features.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by s99may:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request the correction of any personal data that is inaccurate or incomplete.
You may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for portability purposes.
You may request that we restrict the processing of your data under certain circumstances as provided for by law.
To exercise any of the above rights, please contact the s99may support team by email at privacy@s99may.com or via Live Chat. We will respond to your request within 14 business days.
S99may retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Once an account is closed, we retain your personal data for the following periods:
Note: Once the retention period expires, s99may will delete or encrypt your personal data securely so that it cannot be recovered or reused by any party.
The s99may platform may contain links to third-party websites or services from time to time. Please note that this s99may Privacy Policy applies solely to the s99may platform and does not cover the privacy practices of any third-party websites you may visit through links on our platform.
S99may is not responsible for the content, privacy policies, or practices of any third-party websites. We recommend that you read and understand the privacy policy of each website you visit separately.
S99may reserves the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon publication on this page. For significant changes, s99may will endeavour to notify you via a platform notice or an email to your registered address.
The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Your continued use of the s99may platform following any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to check this page periodically.
If you have any questions, concerns, or complaints regarding the s99may Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe that s99may has violated your privacy rights under PDPA 2010.
Useful Links: For more information about our platform, please visit About Us, Terms & Conditions, Responsible Gaming and FAQ.
With a robust Privacy Policy and full compliance with Malaysia's PDPA, you can play on s99may with complete confidence that your personal data is always protected. Register now and enjoy a safe gaming experience.